A claims module you can connect anywhere
The claims module plugs into OIB Solutions or any other insurance core via REST API. One engine can feed several policy administration systems.
- Standard REST API integration
- Connected to OIB Solutions or another core
- Bidirectional data exchange
- Centralised reporting and payments
Tailored FNOL and cover triggered
Report a claim through a questionnaire you can fully customise by product. Cover options defined in your products are activated automatically, with questions tailored to the claim type and purchased options.
- Dynamic questionnaire by product and claim type
- Automatic activation of purchased cover
- Evidence and attachment upload
- Policyholder or back-office interface
Estimates and cover approvals
End-to-end handling of claim estimates: creation, approval and automatic generation of cover letters. Workflows you can configure by claim type and product.
- Estimates created from the claim file
- Multi-level approval workflow
- Automatic generation of cover approvals
- Full version history
Provisions, payment runs and mass payments
Manage provisions, payment instructions and run mass payments. Full traceability and accounting compliance.
Provisions
Create and track provisions per claim. Automatic calculation and updates as the file evolves.
Payment instruction
Validate amounts and prepare transfer orders. Connects to your banking flows.
Mass payments
Run grouped payments. Filter selection, batch approval and bank file export.
Experts and third parties
Manage your network of experts, handlers and suppliers. Manual or automatic assignment, mission tracking and billing.
- Directory of experts and suppliers
- Assignment by claim or in bulk
- Mission and deadline tracking
- Fee and invoice management
Full audit trail and task module
Every action is logged. Full history of changes, approvals and payments. Linked tasks to steer files and deadlines.
- Full timestamped history
- Tasks linked to claim files
- Configurable alerts and reminders
- Export for audits and controls
Loss ratio (S/P) overall and by channel
Track your combined and loss ratios in real time. Global view and breakdown by channel, product or period. Dashboards and exports for regulatory reporting and steering.
- Overall and per distribution channel S/P
- Split by product and period
- Configurable dashboards
- Excel and CSV export for reporting
Everything you need to run claims
REST API
Full API integration. Connect the module to any system.
Security
Encrypted data, GDPR compliance, sovereign hosting available.
Documents
Automatic document generation: approvals, certificates, statements.
Multi-user
Configurable roles and permissions. SSO and access management.
Reporting
Dashboards, loss KPIs, exports for carriers.
Connectors
Connect to your core, third-party tools or suppliers.